Resources

The Sardine and the Support Ticket: What Portugal’s Fishy Tradition Can Teach Us About Proactive Support

What do Lisbon’s sardine festivals teach us about proactive support? More than you’d expect—here’s the surprising connection.

A 200-year-old beer flood meets modern support—discover how conversational AI keeps your team from drowning in tickets.

Struggling with repetitive tickets? See how generative AI for customer support can speed up resolutions on any platform—no migration needed!

Don’t replace your support system—enhance it. Kayako’s knowledge base AI layers seamlessly over your existing platform. See how.

Have you ever wondered how AI in customer service can revolutionize interactions between businesses and customers? It’s an exciting topic, and today, we’ll explore how… Read More »AI in Customer Service: Transforming Support on Kayako, Zendesk, Freshdesk, and Salesforce

AI response technology calms angry customers, enhancing satisfaction. Discover how AI transforms customer service with Kayako

70% of customers would switch brands after one bad AI experience. Smart contact center automation enhances agents, not replaces them.

Enterprise contact center solutions need clean data before AI. Organize knowledge bases, tickets & workflows for smarter automation.

Jumping into AI without a plan wastes money. Assess your readiness for contact center AI solutions with this quick self-check.

Stop relying on chatbots—real AI impact comes from contact center AI software that streamlines workflows and empowers human agents.

Customer Experience AI enhances support by providing fast, accurate responses—while ensuring trust through data integrity and human oversight.

Improve customer AI by shifting from passive note-taking to actionable insights that enhance customer success and retention.