The Sardine and the Support Ticket: What Portugal’s Fishy Tradition Can Teach Us About Proactive Support
What do Lisbon’s sardine festivals teach us about proactive support? More than you’d expect—here’s the surprising connection.
AI Tools for Customer Support
What a 200-Year-Old Beer Flood Can Teach Us About Conversational AI in Customer Support
A 200-year-old beer flood meets modern support—discover how conversational AI keeps your team from drowning in tickets.
Generative AI for Customer Support: Supercharge Any Platform with Kayako
Struggling with repetitive tickets? See how generative AI for customer support can speed up resolutions on any platform—no migration needed!
Customer Retention Rate Drops When CSMs Are Stuck in Support Mode
Customer retention rate suffers when CSMs are stuck in support tasks. Free them to focus on strategy and watch retention soar.
Proactive Customer Support: Stop Blaming Users for Adoption Failure
Proactive customer support helps users adopt software faster by reducing friction, offering guidance, and preventing support roadblocks.
An AI Contact Center Helps Teams Escape the ‘Repetitive Ticket’ Trap
Escape the repetitive ticket trap! An AI contact center frees your agents for high-value work while boosting efficiency.
How Customer Service AI Chatbots Can Be Your Biggest Asset and Your Biggest Liability
Customer service AI can be your top ally—or your worst foe. Use it wisely, or risk pushing customers away faster than ever.
With an AI Chatbot Solution We Don’t Even Miss the Human Touch
Boost CX with an AI Chatbot Solution—deliver instant, personalized support that customers love, without missing the human touch.
How Conversational AI for Customer Service Drives Revenue
Conversational AI for customer service turns support teams into revenue drivers by reducing churn, upselling, and boosting efficiency
7 Hidden Customer Service and AI Costs (and How to Avoid Them)
AI transforms customer service and AI strategies, but hidden costs can derail success. Learn how to avoid common pitfalls.
AI-Powered Customer Support: Transforming Service with AI
AI-powered customer support enhances efficiency, scales operations, and boosts satisfaction with smart automation and real-time insights.
Harnessing AI Customer Service Software for Better Efficiency
Kayako’s AI customer service software enhances efficiency with 24/7 chatbots, real-time analytics, and omnichannel support for seamless CX