Startup Life

Recruiting Passive Candidates: 3 Strategies to Get Your next Star Hire

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Customer Experience

How to Find, Hire, and Build Your Customer Support Team

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Customer Experience

8 Customer Service Skills to Boost Your Career

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Customer Experience

What Does Your Support Tone of Voice Say About Your Company Culture?

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Customer Experience

Attract Amazing Talent with the Right Customer Service Job Description

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Customer Experience

Use a Customer Service Skills Test Before You Extend an Offer

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Customer Experience

3 Customer Service Interview Questions to Uncover Hidden Passion

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Customer Experience

How to Scale a Support Team Around the Globe

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Startup Life

Onboarding Remote Workers: How to Do It Right to Build Team Culture

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Customer Experience

What a Startup Should Know Before Outsourcing Customer Service

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Customer Experience

Get HIRED: How to Find and Hire Your First Dedicated Customer Support Rep

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Customer Experience

Agents or Ninjas? What Should You Call Your Support Team?

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