Startup Life

My Customer Service Career: What 9 Years in One Company Looks Like

Read More

Customer Experience

Creating Customer Service Training Videos to Onboard New Recruits

Read More

Startup Life

Are You on a Mission to Supercharge Your Business Through Diversity and Inclusion? (You May Want to Read This.)

Read More

Startup Life

Recruiting Passive Candidates: 3 Strategies to Get Your next Star Hire

Read More

Customer Experience

How An Automated Customer Service Email Saved Us 8 Unnecessary Replies

Read More

Startup Life

Building and Shaping Company Culture You Can Be Proud Of

Read More

Customer Experience

8 Customer Service Skills to Boost Your Career

Read More

Startup Life

How to Royally Screw up a Product Launch — Twice

Read More

Startup Life

14 Books Investors Wish All Startup Founders Had Read

Read More

Customer Experience

Customer Support Predictions for 2016

Read More

Company News

Kayako Joins the ‘Clean India’ Campaign

Read More

Company News

Kayako’s annual end-of-year team festival

Read More