Potential buyers are treated like the biggest VIPs in the universe. What happens after they buy? Are they given smooth onboarding? Is there a direct… Read More »Why Community Is Your Most Valuable After-Sales Service Asset
It might surprise you to know that there are three regular podcasts dedicated to nothing but customer support. With one of those having 100+ episodes,… Read More »Top Customer Support Blogs, Communities, Podcasts and Newsletters
The Kayako Community Forum has been part of our support ecosystem since almost the beginning. Used by thousands of visitors daily, it’s where Kayako customers… Read More »How We Built a Community Forum of 50,000 Customers