Simple And Transparent Pricing

All the features of Kayako on a single plan. You choose the number of agents.

Select your number of agents

5 25 50 75 100+


$125 Per Agent, Per Month

Start your Free 14-day Trial

Every feature unlocked including:

  • Advanced workflow customization
  • Internal help center and knowledge base
  • Custom forms for help center
  • Customer access to every ticket from their organization
  • Custom security policies
  • Custom roles and permissions
  • Salesforce integration
  • Custom performance reports
  • Help center advanced layout and design options

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Frequently Asked Questions

Looking For Something Else? Let’s Talk

What’s an agent?

An agent is any user within your business who can communicate with customers through Kayako. Every manager, support rep, and administrator will need an agent account.

Can I try Kayako for free?

Of course! You can trial any Kayako plan free for 14 days. If you want to try another plan, just ask. When you’re confident Kayako is right for you, you can buy any plan from within your trial account.

What’s a collaborator?

Collaborators bring subject matter experts closer to your customers. Anyone can join as a collaborator - they’re free! They can view and work on customer conversations and leave internal notes, but they can’t send outbound communications.

Is my data safe and secure?

Absolutely - we’re fanatical about security. We’ve baked in several layers of enterprise-grade security into our product, platform, and processes. Learn more about Kayako security.

Bring All Hands On Deck With Collaborators

It’s easy to invite colleagues to Kayako and bring them in the loop. Collaborators can see conversations, leave private notes and draft help center articles while your agents handle the conversation.


We built Kayako because we believe traditional help desks just aren’t helpful anymore. Customer service software needs to be beautifully simple - but if it doesn’t help you get better, you can’t improve. You need a platform that will help you work better together as a team while building closer relationships with your customers through quick, personalized customer service experiences.

Kayako is an investment in your customer experience to build a competitive advantage: effortless customer service. We set our pricing at a level that lets us grow as you grow, so we too can continuously improve, innovate and fulfill our goal of helping every business get better at customer service.

Affordable, Scalable, Effortless—
Kick-Start Your Customer Service Today

Sign up for a 14-day free trial now.