Here you will find agreement terms and information about Kayako’s intellectual property and privacy policies.
If you purchased Kayako software or services from us or an authorized reseller, your Quote (or ordering document) will include the software title(s) and/or services purchased. As of 19 March, 2026, the following terms govern the sale of Kayako licensed software and related services. Archived editions of predecessor terms and conditions are available Archived Terms and Conditions here.
| Kayako Cloud & AI | |
| Kayako On-Premise | |
| Kayako Prime Products | |
| Professional Services |
| Privacy Statement | Read what type of information Kayako collects from you and what Kayako does with the information. |
| Data Processing Agreement | Global Data Processing Agreement |
