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Looking For The Best Helpdesk Or Live Chat Software?

Every customer has a unique set of requirements, and we understand one size can’t fit all. To help you, we built out a comparison matrix of several leading help desk solutions to provide a quick overview of the features each one offers. The comparison table below will help anyone looking for a customer support solution find the help desk software or live chat service that’s best suited to their business.

help-desk-agents

Kayako

Intercom

Zendesk

Freshdesk

Help Scout

HappyFox

Groove

Desk

ClickDesk

HelpCrunch

Native Live Chat
Facebook & Twitter
FREE Collaborators
Intelligent Self-Service
Workflows
Collision Prevention
Customer Journey
Time Tracking
Mobile SDK

Your Customers Deserve The Best Live Chat And Helpdesk Software Support. (Your Agents Wouldn’t Hate It Either)

zendeskalt@2x

Zendesk Alternative

Looking for live chat software that’s a little more … zen?

freshdeskalt@2x

Freshdesk Alternative

Time to explore a help desk that’s… Fresher?

interweb@2x

Intercom Alternative

It’s time to regain control over your support email inbox.

deskalt@3x

Desk Alternative

Get the features you love at a price that’s friendly and affordable.

helpscoutalt@2x

HelpScout Alternative

Out-of-the-box omnichannel support without any integrations & add-ons.

happyfoxalt@2x

HappyFox Alternative

Customer support software shouldn’t be expensive and frustrating.

groovealt@3x

Groove Alternative

Interested in a fully integrated multichannel platform?

clickdeskalt@2x

Clickdesk Alternative

Time for a help desk that scales with your business.

emailalt@3x

Email Alternative

It’s time to regain control over your support email inbox.

"We've seen a 50% reduction in agent ticket volume and a 40% decrease in response times. The ROI has been phenomenal – we're saving $500,000 annually in operational costs."

– VP of Support, E-commerce Platform

"In just 2 months, our autonomous solve-rate hit 82% allowing our team to focus on complex technical issues. This shift has improved our CSAT scores by 18 points."

– Director of Customer Success, SaaS Industry

"Autonomous support has been a game-changer. Our first-contact resolution rate improved from 55% to 85%. Agents now dedicate 4 hours daily to product education with our customers.”

Head of Customer Experience, FinTech Startup

Better Customer Service Starts Here

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