Kayako organizes it for leaders who want to listen.
We charge $1 per ticket while traditional tools charge $12.
Your customers get faster answers, you get higher CSAT.
Over 300 customers rely on Kayako One as their unified support system, delivering exceptional customer experiences across their operations.
History, usage, intent. No back-and-forth or missed details. Kayako automatically builds a comprehensive customer profile from every interaction.
Order status, password resets, and FAQs. Your chatbot gets smarter with every closed ticket, delivering sharper answers over time.
Don't take our word for it—hear from our customers.
"Every time we lost a support agent, it cost us $20,000 and three months of scrambling. The team was burnt out, and new hires barely kept up. Since we brought in Kayako, that's changed. It handles the repetitive stuff, and our agents finally have room to breathe. We've cut churn dramatically, and our team's performance is stronger than ever."
"Support used to ping our engineers for help constantly. It wasn't malicious—it was just that no one else had the context. But those distractions cost us real money and slowed everything down. Now with Kayako pulling answers from our docs and logs, tickets get resolved before they ever hit engineering. It's been a huge unlock for both teams."
"Kayako One transformed our support operations. What used to take hours now takes minutes. Our customers are happier, our agents are more productive, and we're saving thousands every month. It's the best investment we've made in our support infrastructure."
"Kayako cut our ticket age from 18 hours to under 5 and half of those tickets disappeared entirely. We weren't buying a new interface. We were buying a cost reset."
We don't build better helpdesks. We eliminate the need for them by compressing detection to resolution into one AI workflow.
Other omnichannel customer support tools make agents faster. Kayako makes 80%+ of tickets disappear in under 90 days.
Every conversation begins with complete customer context—history, usage, intent. Your agents never ask customers to repeat themselves again.
Traditional platforms charge per seat. We charge $1 per resolved ticket and shrink your support spend by 90%.
Your ticket volume will grow with your business. Your team size doesn't have to. Kayako handles the overflow automatically.
Track metrics that impact your bottom line—money saved, tickets eliminated, satisfaction improved. Skip the vanity dashboards.
Kayako fits into your existing stack — Salesforce, Slack, Jira, and more.
So you can eliminate tickets without ripping and replacing.
Turn tweets and DMs into actionable conversations
Every social interaction gets routed, tracked, and resolved with zero platform-hopping. Manage all your social customer service from one unified dashboard.