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Disconnected Tools Create Disconnected Customer Experiences

Unite your business apps into one AI-powered system that agents actually want to use.

Start integrating with Kayako One

Choose what works for you. Integrate in Minutes.

No-Code Workflows

Connect Kayako One with hundreds of apps through Zapier. Automate ticket creation, status updates, or customer notifications in clicks.

Pro-Code Power

Use APIs and webhooks to push events from your backend systems into SingleView™—from “order shipped” to “payment failed” to “VIP churn risk.” Developers get endless flexibility.

Pre-Built Connectors

Salesforce: close the loop between support and sales. Slack, Teams, WhatsApp: notify, escalate, or collaborate in real time. Commerce & Billing: Shopify, Stripe, Chargebee—deflect “where’s my order?” and payment issues automatically.

A Platform To Grow With

Build integrations with other tools and your own backend systems using Kayako’s open APIs. Your developers will fall in love with the endless possibilities available.

Have an idea or a question? Looking for an integration? Join the community of Kayako experts, developers and integration partners to share answers and inspiration.

Check Out The Developer Docs
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How Customers Integrate Kayako One with their existing tools

For Support Ops

  • Connect status pages, shipping, billing.
  • Auto-reply to order inquiries with live tracking.
  • Escalate VIP sentiment dips with AI-generated summaries.

For Sales & Success

  • Sync Salesforce accounts with Kayako One tickets.
  • Auto-notify AEs on expansion or churn signals.
  • Push AI ticket summaries into deal timelines.

For Product & Engineering

  • Connect Jira, GitHub, or LaunchDarkly.
  • Turn crash alerts into enriched tickets.
  • Auto-update customers when bugs are fixed.

Build a support system that works for you

Try Kayako One