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You Can't Hire Knowledge Fast Enough

Your business is scaling. Your knowledge base isn't.
Kayako One's AI knowledge base scales with your growth, not against it.

Try AI powered knowledgebase software

Trusted By Leading Organizations

Over 300 customers rely on Kayako One as their unified support system, delivering exceptional customer experiences across their operations.

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The Scale Ceiling Every Growing Company Hits

  • You're growing fast. Customer questions multiply faster.
  • Your knowledge base becomes a full-time job for three people.
  • Articles get outdated the moment you publish them.
  • Can't find answers to questions you've answered a thousand times.

The Breaking Point

You're hiring people to manage knowledge faster than you're hiring people to create value.

What if your knowledge base learned, updated, and organized itself?

AI Knowledge Base That Scales With You. Not Against You.

Build a single source of truth without the manual overhead

Surface the right answer instantly—no matter how customers phrase it

Turn every solved problem into permanent knowledge

Let customers solve problems without creating tickets

Give agents instant access to your best answers

Remember every customer's journey and context

Automate the busy work of content management

Build a single source of truth without the manual overhead

AI drafts articles from your best ticket resolutions and call transcripts. Auto-updates when policies or products change. Duplicate detection prevents content chaos. Rich media support for complex step-by-step guides.

Build a single source of truth without the manual overhead

Surface the right answer instantly—no matter how customers phrase it

Natural language search that actually understands intent. Context-aware results based on user role and history. Auto-suggest prevents dead-end searches. Real-time translation for global customers.

Surface the right answer instantly—no matter how customers phrase it

Turn every solved problem into permanent knowledge

Auto-convert ticket resolutions into knowledge base articles. AI-generated FAQs from chat and email patterns. Automatic categorization and tagging. Knowledge gap detection spots missing content before customers do.

Turn every solved problem into permanent knowledge

Let customers solve problems without creating tickets

AI chatbot trained on your actual knowledge base. Guided troubleshooting flows auto-generated from your content. Community forums with AI moderation and answer surfacing. Gamified contribution system rewards helpful users.

Let customers solve problems without creating tickets

Give agents instant access to your best answers

AI suggests perfect responses pulled from your knowledge base. Inline recommendations while replying to customers. Auto-summarization of long articles for quick reference. Cross-channel embedding in email, chat, and CRM.

Give agents instant access to your best answers

Remember every customer's journey and context

Complete interaction history with knowledge consumption patterns. AI predicts what customers will need next. Behavioral insights reveal content performance. Journey mapping shows where knowledge gaps cause friction.

Remember every customer's journey and context

Automate the busy work of content management

No-code automation for publishing workflows. AI-triggered content updates when products change. Smart categorization without manual oversight. Cross-platform sync keeps everything current.

Automate the busy work of content management

Tired of Babysitting Your Knowledge Base?

See how Kayako One builds, updates, and organizes knowledge automatically. 

Turn content performance into business intelligence.

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Real-time analytics on search patterns and content gaps

Predictive insights on emerging customer needs

Voice of customer data extracted from knowledge interactions

AI anomaly detection spots trending issues early

Why Fast-Growing Companies Choose Kayako One

Simple Pricing for Complex Problems

Kayako One

$79/agent/mo

Full knowledge base platform

$1 per AI-deflected question
Pay only for successful self-service

No content limits. No search quotas. No surprise bills.

Traditional knowledge base tools charge per article, per search, or per user. Then they charge extra for AI features that should be standard.

Kayako One charges for outcomes: questions answered without human intervention.

Trusted by teams who refuse to scale problems instead of solutions.