Customer experience online dictionary

Glossary of customer experience and customer service terminology

All
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W

N

Number of Customer Replies

N

New vs. Returning Users

N

Net Promoter Score (NPS)

N

Number of Conversations

N

Notes

N

Number of Positive Votes

N

Next Issue Avoidance