Stop paying the AI tax on your helpdesk
Most helpdesks charge you $115+ per agent, then slap a $50 "AI tax" on top. Kayako One is built different.
Be AI-native. Not AI-afterthought.
Trusted By Leading Organizations
Over 300 customers rely on Kayako One as their unified support system, delivering exceptional customer experiences across their operations.
The "AI Tax" is bankrupting your support teams
Zendesk, Intercom, Freshdesk—they all play the same expensive game:
High per-agent fees ($85-$115/month)
Mandatory AI add-ons (+$30-$50/agent)
Unpredictable usage charges ($1.50+ per resolution)
Try Kayako One AI @ $1 per resolution
One Platform. Zero Tickets.
Every channel becomes a resolution engine
Kill tickets before they reach your team
Turn every agent into your best agent
One inbox. Every channel. Zero context switching
Never make customers repeat themselves
Eliminate the busy work
Support becomes strategy, not just cost
Data becomes coaching. Coaching becomes performance
Fits your ecosystem, doesn't replace it
Trust built-in, not bolted-on
Every channel becomes a resolution engine
Auto-create tickets from email, chat, social, phone. AI triage, routing, and escalation. Multi-language support baked in.
Kill tickets before they reach your team
Smart knowledge base suggestions. Context-aware chatbots for FAQs. Intent recognition that gets it right.
Turn every agent into your best agent
AI response suggestions trained on your data. Real-time sentiment coaching. Auto-translation and duplicate detection.
One inbox. Every channel. Zero context switching
Unified view across email, chat, social, WhatsApp. AI suggests optimal channel switching. Consistent customer history everywhere.
Never make customers repeat themselves
Complete profile with tickets, purchases, activity. Predictive churn and satisfaction scoring. AI-powered behavior analysis.
Eliminate the busy work
No-code automation builder. AI-triggered workflows (sentiment drop = escalate). Smart tagging and categorization.
Support becomes strategy, not just cost
Real-time dashboards (AHT, CSAT, FCR). Predictive ticket forecasting. Voice of customer insights from every interaction.
Data becomes coaching. Coaching becomes performance
AI conversation scoring. Agent coaching recommendations. Performance benchmarking.
Fits your ecosystem, doesn't replace it
CRM, ERP, ecommerce integrations. APIs and webhooks for custom workflows. Enterprise SSO and security.
Trust built-in, not bolted-on
GDPR/CCPA compliance features. AI data redaction for sensitive info. Role-based access and audit logs.
Why Teams Are Fleeing to Kayako One
"Every time we lost a support agent, it cost us $20,000 and three months of scrambling. The team was burnt out, and new hires barely kept up. Since we brought in Kayako, that's changed. It handles the repetitive stuff, and our agents finally have room to breathe. We've cut churn dramatically, and our team's performance is stronger than ever."
"Support used to ping our engineers for help constantly. It wasn't malicious—it was just that no one else had the context. But those distractions cost us real money and slowed everything down. Now with Kayako pulling answers from our docs and logs, tickets get resolved before they ever hit engineering. It's been a huge unlock for both teams."
"Kayako One transformed our support operations. What used to take hours now takes minutes. Our customers are happier, our agents are more productive, and we're saving thousands every month. It's the best investment we've made in our support infrastructure."
"Kayako cut our ticket age from 18 hours to under 5 and half of those tickets disappeared entirely. We weren't buying a new interface. We were buying a cost reset."
Stop paying AI Tax to Legacy AI Customer Support Softwares
Kayako One simplifies AI customer support for you
Kayako One
$79/mo
One Brand Messenger
Shared Inbox & Ticketing System
Pre-built Reports
Public Help Center
Multiple Team Inboxes
Private & Multilingual Help Center
Multi-Brand Messenger
+$1 for all AI resolved tickets
Ready to Cut Your Support Costs in Half?
The math works. The AI works. Your CFO will thank you.
Get started with a strategy session.
Frequently Asked Questions
AI helpdesk software uses artificial intelligence to automate ticket triage, routing, and responses. Instead of agents wasting time on repetitive questions, the AI handles them instantly—freeing humans to focus on complex, high-value issues. Kayako One takes this further with AI-native features like self-learning mode and ticket summaries, designed to make every support interaction faster and more consistent.