Why Your Satisfied Customers Still Leave You
This week, I left my gym and signed up with ClassPass. My other gym was fine! I liked the instructors, I was going often, and… Read More »Why Your Satisfied Customers Still Leave You
Customer Journey
How to Make Human-Friendly Customer Service Automation
There’s a myth out there that helpdesk service companies perpetuate about automation – that it will save your business money, that it’s stupid not to… Read More »How to Make Human-Friendly Customer Service Automation
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