Every customer has a unique set of requirements, and we understand one size can’t fit all. To help you, we built out a comparison matrix of several leading help desk solutions to provide a quick overview of the features each one offers. The comparison table below will help anyone looking for a customer support solution find the help desk software or live chat service that’s best suited to their business.
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Kayako |
Intercom |
Zendesk |
Freshdesk |
Help Scout |
HappyFox |
Groove |
Desk |
ClickDesk |
HelpCrunch |
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| Native Live Chat | ||||||||||
| Facebook & Twitter | ||||||||||
| FREE Collaborators | ||||||||||
| Intelligent Self-Service | ||||||||||
| Workflows | ||||||||||
| Collision Prevention | ||||||||||
| Customer Journey | ||||||||||
| Time Tracking | ||||||||||
| Mobile SDK |
Looking for live chat software that’s a little more … zen?
Time to explore a help desk that’s… Fresher?
It’s time to regain control over your support email inbox.
Get the features you love at a price that’s friendly and affordable.
Out-of-the-box omnichannel support without any integrations & add-ons.
Customer support software shouldn’t be expensive and frustrating.
Interested in a fully integrated multichannel platform?
Time for a help desk that scales with your business.
It’s time to regain control over your support email inbox.
"We thought we had a decent help center. But most customers skipped it and went straight to submitting a ticket—so we were drowning in basic questions. With Kayako Chat, people actually get the answers they need upfront. It deflects a ton of volume, and the feedback's been great. Self-service finally works the way we always hoped it would."
