Looking For A HappyFox Alternative? Get More For Less With Kayako’s Effortless Help Desk Solution

Give your team the tools they need to provide proactive, personalized customer support at a price that works for you. You’ll never have to worry about third-party integrations or expensive add-ons as your company grows. All the functionality you need is fully integrated and available right out of the box.

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Customer Support Software Shouldn’t Be Expensive And Frustrating

Here Are A Few Reasons Why HappyFox Users Switch To Kayako

Smarter Features: Everything Your Team Needs, No Frivolous Add-ons

Kayako gives you all the features HappyFox has, at half the price.

What’s more, Kayako also offers unique features designed to reduce friction and streamline support. We bring powerful workflow automations, FREE internal and external collaborators, a comprehensive customer journey timeline and collision prevention to your arsenal of support tools.

Features Kayako HappyFox
Email
Live Chat
Facebook & Twitter
Knowledge Base
Assignment Rules
Insights
Workflows
Collision Prevention
700+ Integrations
Customer Journey
SLAs & Business Hours

Pricing: A Help Desk That Scales With You

Kayako, a HappyFox competitor, makes customer support affordable and friendly. Starting at $15/user/month, we’re easy on startups and growing businesses. And, unlike HappyFox, we don’t have a minimum agent count. HappyFox requires that you purchase a minimum of 3 agents no matter which plan you choose.

We look to grow with you rather than make you pay for more agents than you need.

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Workflows & Integration

With 700+ integrations, Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows, automation becomes crucial. Kayako saves you time and money by making it easy to automate things. Build smart, multi-step workflows across multiple apps in just a few clicks. No coding required.

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Provide Exceptional Customer Support Everyday

Sign up for a 14-day free trial. No credit card required.

FREE Collaborators

Kayako, the best alternative to HappyFox, gives you the ability to support customers across a number of issues through one unified support window. Kayako’s easy collaboration features keep the whole team on the same page. Your agents can pool insights with shared notes, engage with internal experts across your organization and connect with outside vendors or suppliers - all without leaving the Kayako dashboard. No context is lost, and everything is kept in one place.

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Collision Prevention

Increase your team's productivity by giving them visibility into the conversations other agents are having with customers. Collision prevention lets agents see when another agent is viewing or replying to a conversation, helping to reduce duplicate efforts. If a customer opens more than one ticket Kayako can merge the tickets to provide a seamless experience—even if the tickets come from differing channels

Customer Journey

Unlike HappyFox, Kayako empowers you to support your customers in a connected and personal way—like they’re people, not just numbers. Kayako SingleView™ gives your agents a complete visual timeline that includes every interaction your customer has had with your business. It’s all the context your team needs to understand each customer and provide an experience that’s connected and personal.

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700+ Integrations

Kayako’s integrations range from CRMs like Salesforce, Insightly, Freshsales and Microsoft Dynamics to Shopify, Paypal and Stripe. The seamless integrations bring all your customer information and activities together in one place and enables your team to deliver well-informed and contextual support. Your team will spend less time looking up information and switching apps, and more time actually helping customers.

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Customer Support Made Easy

Empower your team with the tools they need to provide the best customer support experiences.

Omnichannel Support

Support customers across live chat, email and social media without having to switch accounts.

CSAT Scores

Measure customer satisfaction and learn where you can improve.

Customer Journey SingleView™

See customer journey timeline and manage customer conversations in one dashboard.

Collaborate

Rope in resources from across your company and beyond for immediate and accurate customer support.

Workflows

Optimize your support operations with powerful workflows that save time and eliminate repetitive tasks.

Integrations

Easily connect to hundreds of apps with Zapier. Slack and SalesForce integrations come out-of-the-box.

Over 131,000 Agents Provide Support Using Kayako

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“Kayako positively and profoundly impacted how we interact with our customers daily and has allowed us to build meaningful relationships with them while also providing clear, concise customer service.”

“From Day 1, we realized that Kayako shares the same passion for ‘Customer Wow’ as we do. Their tools and experience help us make this philosophy into a reality – effective, prompt, and succinct support.”

“With Kayako, it’s easy to quantify exactly how productive and efficient we really are. Our process is now quick and transparent and our customers, partners and staff are very happy with it.”

“Kayako allows us to more effectively manage, monitor and deliver customer support. The Kayako solution was easy to implement and support as well as enhancements on the product have been outstanding!”

“We’ve been extremely satisfied with Kayako. So satisfied that we’ve never even thought about what alternatives might be available.”

Provide Exceptional Customer Support Everyday With An All-In-One Help Desk Solution

Sign up for a 14-day free trial. No credit card required.