Customer Experience

How to Choose The Best Help Desk Software

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Customer Experience

How to Make Live Chat Software Work for Your Small Business

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Customer Experience

Handle Multiple Chats Without Pulling Your Hair Out

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Company News

Why We Rebuilt Kayako Messenger as a Live Chat Tool for Customers and Teams

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Product Guides

How (and Why) We Redesigned the Live Chat Experience

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Customer Experience

All Hands Support Will Never Work for Your Business

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Customer Experience

Personalizing Auto-Responses: Smart Settings for Proactive Support

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Customer Experience

No Agent Is an Island: Why Collaboration Is Key to Great Customer Service

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Company News

How Kayako’s APIs Help You Get Better at Customer Service

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Company News

Remove the Distance Between Your Team and Customers. Introducing Kayako Collaborators.

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Product Guides

Scaling Your Customer Service with Helpdesk Automation

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Company News

Understand Your Customers Like Never Before with Unified Conversations

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