The Essential Guide To Hiring Customer Support Excellence

Having a great customer service team is the key to decreasing disloyalty and retaining more customers. Learn how to find, screen and hire the right customer support reps for your team in this guide.

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Customer service agents are on the front line of your business. Having a great Support team is the key to increasing loyalty and retaining more customers. The question is: how do you find the right talent?

When it comes to hiring the perfect support rep, each team is looking for something different. To find people that will represent your company well, you need clear processes in place for finding, screening and hiring candidates.

In this guide, you’ll learn:

    • How to set your job requirements
    • Where to find great applicants
    • Interview best practices

Discover How You Can Hire Excellent Support Reps, Every Time


Deliver Excellent Customer Support Experiences With Ease