Customer service agents are on the front line of your business. Having a great Support team is the key to increasing loyalty and retaining more customers. The question is: how do you find the right talent?
When it comes to hiring the perfect support rep, each team is looking for something different. To find people that will represent your company well, you need clear processes in place for finding, screening and hiring candidates.
In this guide, you’ll learn:
- How to set your job requirements
- Where to find great applicants
- Interview best practices
Discover How You Can Hire Excellent Support Reps, Every Time