Webinar

Tearing Down the Walls Between Development and Support

When was the last time your Support team worked with your Development and Product teams on an ambitious project?

Watch Webinar

In this recorded session, Customer Success Consultant Gary McGrath and Javier Silverio Customer Success Champion at Geckoboard will walk you through everything you need to know to improve collaboration between your Support, Development and Product teams.

In this webinar, you’ll learn:

  • How to streamline communication between teams
  • How to reduce average wait time for customers with product feature requests
  • The best ways for teams to collaborate and meet revenue targets

About the Speakers


Gary McGrath

Gary is a Customer Success Consultant who helps improve customer satisfaction and retention with his dedication to customers and understanding of their challenges.

Javier Silverio

Javier is a Customer Success Champion at Geckoboard where he spends his days helping customers make the most out of the app.

help-desk-agents

Deliver Excellent Customer Support Experiences With Ease