C

Customer Relationship Management (CRM)

What is customer relationship management?

Customer Relationship Management (CRM) is a business strategy that emphasizes learning as much as you can about your existing customers and their patterns of behavior so you can foster long-term relationships with them.

Most companies use CRM software to help them track and manage customer data and keep in touch with clients, so their relationships flourish.

Deliver Excellent Customer Support Experiences With Ease