What is a knowledge base?
A knowledge base (or KB) is another word for the self-service content on your Help Center. Your knowledge base is home to all your information about your products (manuals, instructions, how-tos, FAQs, etc.).
A knowledge base (or KB) is another word for the self-service content on your Help Center. Your knowledge base is home to all your information about your products (manuals, instructions, how-tos, FAQs, etc.).