AI for Customer Retention: 5 Ways AI Improves Service
AI for customer retention boosts engagement, enhances personalization, and drives loyalty with automation and predictive insights.
Resources
Automating Customer Support: The Playbook for Winning in 2025
Automating customer support boosts efficiency, enhances customer experiences, and scales service effortlessly
AI-Powered Customer Support: Transforming Service with AI
AI-powered customer support enhances efficiency, scales operations, and boosts satisfaction with smart automation and real-time insights.
Harnessing AI Customer Service Software for Better Efficiency
Kayako’s AI customer service software enhances efficiency with 24/7 chatbots, real-time analytics, and omnichannel support for seamless CX
AI Customer Support That Learns, Adapts, and Delivers
Kayako revolutionizes AI customer support with smart decisions, self-learning, and human-like accuracy for exceptional service
Kayako vs. Freshdesk: Why Kayako is the Smarter Choice for Your Customer Support
In today’s fast-paced digital landscape, the right customer support platform can make or break a business. While Freshdesk and its Freddy AI have been reliable… Read More »Kayako vs. Freshdesk: Why Kayako is the Smarter Choice for Your Customer Support
Kayako vs Zendesk: Choosing the Right Customer Support Tool
Kayako vs Zendesk: Choosing the Right Customer Support Tool In the world of customer support, the battle between Kayako vs Zendesk is heating up. But… Read More »Kayako vs Zendesk: Choosing the Right Customer Support Tool
The Rise of AI in Customer Support: A New Era of Service
Imagine a world where your questions are answered before you even finish asking them. Welcome to the exciting realm of AI in customer support! This… Read More »The Rise of AI in Customer Support: A New Era of Service
Update Your Knowledge Base
5 Easy Steps to Transform Your Support Game Access Your Knowledge Base: From your Kayako instance, click the Book icon on the left tab. Create a… Read More »Update Your Knowledge Base
SRT Mapping
Curious how SRT Mapping can 10X your ticket resolution? SRT Mapping is a powerful strategy that can transform your ticket resolution process, enhancing visibility, accountability,… Read More »SRT Mapping
Using Tags and Rules to Solve Tickets
Learn How Kayako Uses Rules and Tags to Effortlessly Solve Support Tickets! Efficiently managing support tickets is essential for any customer service team, and… Read More »Using Tags and Rules to Solve Tickets
Solving Low Confidence Issues for L1 Agents
Kayako Does Not Generate AI Response? Learn How to Solve Low Confidence Issues! The confidence score in Kayako allows you to fine-tune how your… Read More »Solving Low Confidence Issues for L1 Agents