Customer Experience

How to Boost Your Live Chat Customer Satisfaction

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Startup Life

Recruiting Passive Candidates: 3 Strategies to Get Your next Star Hire

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Customer Experience

What 100 Businesses Say About Live Chat on Their Website

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Company News

Why We Rebuilt Kayako Messenger as a Live Chat Tool for Customers and Teams

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Product Guides

How (and Why) We Redesigned the Live Chat Experience

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Customer Experience

What Your Customers Love and Hate About Live Chat Support

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Customer Experience

All Hands Support Will Never Work for Your Business

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Customer Experience

4 Mistakes You Must Avoid with Customer Feedback Surveys

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Customer Experience

How An Automated Customer Service Email Saved Us 8 Unnecessary Replies

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Customer Experience

Switch To New Channels For Effective Email Communication

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Customer Experience

How to Find, Hire, and Build Your Customer Support Team

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Customer Experience

What Support Metrics Should SaaS Companies be Using?

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