Customer experience online dictionary

Glossary of customer experience and customer service terminology

All
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W

U

Unassigned Conversation

U

Unified Conversations

U

Upselling

U

User Error

U

User Experience (UX)

U

User Timelines

V

Value

V

Voice of the Customer

W

Word of Mouth