Customer experience online dictionary

Glossary of customer experience and customer service terminology

All
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W

C

Customer Centric

C

Customer-Focused

C

Customer Service Philosophy

C

Customer Information

C

Channel Strategy

C

Customer Effort Score (CES)

C

Competitive Advantage

C

Code of Practice

C

Channel Usage

C

Call Center

C

Customer Database

C

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